Engine-CodesGMC – U2172 GMC

U2172 GMC Code - Lost Communication With Digital Radio Receiver

Quick Answer

The U2172 GMC code indicates that there is a communication problem between the vehicle's onboard computer system and the digital radio receiver. Common causes include Faulty digital radio receiver, Loose or damaged wiring connections between the receiver and the vehicle's computer system, Corrosion on the wiring or connectors. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

What it means
U2172 GMC indicates Lost Communication With Digital Radio Receiver.
Common causes
Common causes include Faulty digital radio receiver, Loose or damaged wiring connections between the receiver and the vehicle's computer system, Corrosion on the wiring or connectors.
Severity
High - diagnose this code as soon as possible.
Can I drive?
Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
Table of contents Created and updated by William Orellana on Sep 11, 2024
💬 Need more help? Ask Auto Expert for instant answers — it's free!
AutoCodes App

Fix Your Car Smarter

Try the New AutoCodes App!

Get complete OBDII diagnostics, repair solutions, and cost estimates, plus AI chat support on demand.

AutoCodes App on Google Play

Code U2172 GMC Description

The U2172 GMC code indicates that there is a communication problem between the vehicle's onboard computer system and the digital radio receiver. This could be due to a malfunction in the digital radio receiver itself or issues with the wiring or connections between the receiver and the vehicle's computer system.

OBDII Code U2172 GMC - Lost Communication With Digital Radio Receiver
U2172 GMC Code - Lost Communication With Digital Radio Receiver

Common Causes of U2172 GMC

  1. Faulty digital radio receiver
  2. Loose or damaged wiring connections between the receiver and the vehicle's computer system
  3. Corrosion on the wiring or connectors
  4. Software issues with the digital radio system
  5. Issues with the vehicle's computer system

Symptoms of U2172 GMC

  1. Radio not working or displaying incorrect information
  2. Poor audio quality from the radio
  3. Loss of other radio-related features (e.g., Bluetooth connectivity, navigation)
  4. Error message on the dashboard related to the radio system

How to Fix U2172 GMC

  1. Begin by checking the wiring and connections between the digital radio receiver and the vehicle's computer system. Ensure all connections are secure and free from corrosion.
  2. Test the digital radio receiver to determine if it is functioning properly. If necessary, replace the receiver with a new unit.
  3. Check for any software updates for the digital radio system and ensure that the system is running the latest version.
  4. Clear the diagnostic trouble codes from the vehicle's computer system to reset the communication between the receiver and the computer.
  5. Test the radio system to ensure that the issue has been resolved and that communication has been restored.

Cost to Fix U2172 GMC

The cost of repairing a lost communication issue with the digital radio receiver can vary depending on the specific cause of the problem and the extent of the repairs needed. In general, the cost for parts and labor could range from $100 to $500. It is recommended to consult with a professional mechanic to get an accurate estimate based on the specific circumstances of your vehicle. Keep in mind that labor rates and diagnostic fees can vary between auto repair shops.

Need more information about the U2172 GMC code?

Need more information on how to fix the U2172 GMC code? Get Access to Factory Service Manuals

Need Help with the Code?

Get the U2172 GMC code diagnosed by a professional: Find a repair shop in your area

About the author: William Orellana is a Master Mechanic and Mechanical Engineer with over 30 years of experience diagnosing and repairing vehicles. Learn more about his background.

Frequently Asked Questions about U2172 GMC Code

1. What does the OBDII code U2172 mean on a GMC?

U2172 indicates that the vehicle's control modules have lost communication with the Digital Radio Receiver (DRR), which manages the radio and audio system.

2. What are the common symptoms of code U2172 in a GMC?

Symptoms may include no audio output, an unresponsive radio, infotainment system glitches, or error messages on the dashboard screen.

3. What causes the U2172 code to appear in a GMC?

Common causes include a faulty digital radio receiver, wiring or connector issues, blown fuses, or a software glitch in the infotainment system.

4. Can a blown fuse cause the U2172 code on a GMC?

Yes, a blown fuse supplying power to the digital radio receiver can interrupt communication and trigger the U2172 code.

5. How do I diagnose the U2172 code in a GMC?

Start by checking the fuses, wiring, and connectors for damage. Use a scan tool to test for communication between the radio receiver and other modules.

6. Can a software update fix the U2172 code on my GMC?

Yes, in some cases, updating the vehicle’s infotainment system software can resolve communication issues and clear the code.

7. Is the U2172 code related to the vehicle’s radio not working?

Yes, this code is directly related to the digital radio receiver, so a non-functional radio could be a symptom of this issue.

8. Can driving with the U2172 code damage my GMC?

No, this code does not affect engine performance or drivability, but it may cause issues with the audio system and infotainment features.

9. How much does it cost to fix the U2172 code on a GMC?

Repair costs vary depending on the problem but can range from $50 for simple wiring fixes to over $500 if the digital radio receiver needs replacement.

10. Can I clear the U2172 code without fixing the issue?

You can clear the code with a scan tool, but it will likely reappear until the underlying communication problem is resolved.

Discuss the causes and fixes for U2172 GMC OBDII Code

Code U2172 GMC comments

No comments found for this page.