Engine-Codes - Generic - U2014

U2014 Code - Audio Control Module Hardware Component Failure

- Code Popularity: 4,976 Views
- Repair Importance Level: 3/3
- Repair Difficulty Level: 3/3
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What are the Possible Causes of the DTC U2014?

NOTE: The causes shown may not be a complete list of all potential problems, and it is possible that there may be other causes.
  • Faulty Audio Control Module (ACM)
  • Audio Control Module harness is open or shorted
  • Audio Control Module circuit poor electrical connection

Code Tech Notes

U2014:96 (Control Module Hardware: Component Internal Failure) The Diagnostic Trouble Code (DTC) sets when the ACM detects an internal fault to the built-in satellite radio receiver. This results in a complete loss of satellite radio functionality.
U2014:09 (Control Module Hardware: Component Failure) The DTC sets when the ACM detects a fault in the internal gyroscope. The gyroscope is not serviceable.

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How to Fix the DTC U2014?

Check the 'Possible Causes' listed above. Visually inspect the related wiring harness and connectors. Check for damaged components and look for broken, bent, pushed out, or corroded connector pins.

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What is the Cost to Diagnose the Code?

Labor: 1.0

The cost to diagnose the U2014 code is 1.0 hour of labor. The diagnosis time and labor rates at auto repair shops vary depending on the location, make and model of the vehicle, and even the engine type. Most auto repair shops charge between $75 and $150 per hour.

What are Code Possible Symptoms?

  • Engine Light ON (or Service Engine Soon Warning Light)

What Does the U2014 Code Mean?

Digital signals are received by the satellite radio antenna and sent to the Audio Control Module (ACM) through the satellite radio antenna cable. The satellite receiver is internal to the ACM. When a satellite radio subscription is activated, the Electronic Serial Number (ESN) of the built-in satellite receiver is associated with the Vehicle Identification Number (VIN). As a result, the ACM cannot be swapped from one vehicle to another. If there is an open in the satellite radio antenna circuit, there is no satellite audio. The audio system display indicates a satellite antenna concern when the audio system is operated in satellite radio mode.
The primary source of vehicle location for the navigation system is the Audio Control Module (ACM) receiving the position signal through the Global Positioning System (GPS) antenna (integral to the satellite radio antenna). In addition, the ACM receives the navigation rolling wheel count signal from the Instrument Cluster (IC) (which gateways the signal from the ABS module). This secondary signal is used to calculate vehicle position when the GPS signal is lost. It also supports the adaptive learning function of the ACM, whereby the ACM can compensate for long-term differences between the GPS signal location and the actual distance traveled by the vehicle.

U2014 Code - Audio Control Module Hardware Component Failure

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Code U2014 Information for Specific Makes

  • U2014 Ford Audio Control Module Hardware Component Failure
  • U2014 Lincoln Audio Control Module Hardware Component Failure
  • U2014 Mercury Audio Control Module Hardware Component Failure

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