Engine-CodesGeneric – B396E

B396E Code - Liftgate Close Switch Malfunction

Quick Answer

The B396E diagnostic trouble code (DTC) indicates a Liftgate Close Switch Malfunction. Common causes include Faulty liftgate close switch, Wiring issues or electrical connection problems, Corrosion or damage to the switch components. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

What it means
B396E indicates Liftgate Close Switch Malfunction.
Common causes
Common causes include Faulty liftgate close switch, Wiring issues or electrical connection problems, Corrosion or damage to the switch components.
Severity
High - diagnose this code as soon as possible.
Can I drive?
Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
Table of contents Created and updated by William Orellana on Sep 17, 2024
💬 Need more help? Ask Auto Expert for instant answers — it's free!
AutoCodes App

Fix Your Car Smarter

Try the New AutoCodes App!

Get complete OBDII diagnostics, repair solutions, and cost estimates, plus AI chat support on demand.

AutoCodes App on Google Play

Code B396E Description

The B396E diagnostic trouble code (DTC) indicates a Liftgate Close Switch Malfunction. This code is typically found in vehicles equipped with power liftgates, where the close switch is responsible for signaling the liftgate to close properly. When this switch malfunctions, it can lead to issues with the liftgate's operation, potentially causing safety concerns and inconvenience for the vehicle owner.

OBDII Code B396E - Liftgate Close Switch Malfunction
B396E Code - Liftgate Close Switch Malfunction

Common Causes of B396E

  1. Faulty liftgate close switch.
  2. Wiring issues or electrical connection problems.
  3. Corrosion or damage to the switch components.
  4. Software or programming issues in the liftgate control module.

Symptoms of B396E

  1. Liftgate fails to close completely or intermittently.
  2. Warning light on the dashboard indicating liftgate malfunction.
  3. Unusual noises coming from the liftgate mechanism.
  4. Liftgate opening unexpectedly while driving.

How to Fix B396E

  1. Begin by diagnosing the issue using a scan tool to retrieve the specific DTC and pinpoint the cause of the malfunction.
  2. Inspect the liftgate close switch for any visible damage or signs of wear. Replace the switch if necessary.
  3. Check the wiring and electrical connections related to the liftgate close switch for any faults or loose connections. Repair or replace as needed.
  4. Clear the DTC from the vehicle's computer system after the repair is completed.
  5. Test the liftgate operation to ensure that the issue has been resolved and that the liftgate closes properly.

Cost to Fix B396E

The cost of repairing a Liftgate Close Switch Malfunction can vary depending on the extent of the issue and the specific components that need to be replaced. In general, the cost of parts for this repair can range from $50 to $200, while the labor cost can range from $100 to $300. Overall, the total repair cost for this issue is typically between $150 and $500. It's important to note that these are rough estimates, and actual costs may vary based on factors such as location, vehicle make and model, and labor rates at the repair shop. It's recommended to consult with a professional mechanic to get a more accurate cost estimate for your specific situation.

Need more information about the B396E code?

Need more information on how to fix the B396E code? Get Access to Factory Service Manuals

Need Help with the Code?

Get the B396E code diagnosed by a professional: Find a repair shop in your area

Code B396E Information for Specific Makes

About the author: William Orellana is a Master Mechanic and Mechanical Engineer with over 30 years of experience diagnosing and repairing vehicles. Learn more about his background.

Frequently Asked Questions about B396E Code

What does OBDII code B396E mean?

Code B396E indicates a malfunction in the liftgate close switch, which prevents proper operation of the liftgate's automatic closing feature.

What are the common symptoms of code B396E?

Symptoms include the liftgate not closing automatically, intermittent operation, or the liftgate not responding to the close switch.

What causes code B396E to appear?

Common causes include a faulty liftgate close switch, damaged wiring or connectors, or issues with the liftgate control module.

How can I diagnose code B396E?

Start by visually inspecting the liftgate close switch, wiring, and connectors for damage or corrosion. Use a multimeter to test for continuity and check for proper voltage in the circuit.

Can a failing liftgate close switch trigger code B396E?

Yes, a failing or stuck liftgate close switch is the most common cause of this code.

How can I fix code B396E?

Repair or replace the liftgate close switch if faulty. Check and repair any damaged wiring or connections, and clear the code with a diagnostic scanner.

Is code B396E a serious issue?

While not typically urgent, it can be inconvenient as it affects the liftgate's automatic closing functionality, requiring manual operation.

Can code B396E be caused by a software issue?

It's possible, though rare. Update the liftgate control module's software if other fixes don’t resolve the issue.

Will clearing code B396E solve the problem?

Clearing the code may temporarily remove it, but the underlying issue must be addressed to prevent it from reappearing.

Can driving with code B396E damage the vehicle?

No, driving with this code is generally safe, but the liftgate may not function properly, which can be inconvenient.

Discuss the causes and fixes for B396E OBDII Code

Code B396E comments

No comments found for this page.