Engine-CodesChevrolet – B3928 2016 Chevrolet Silverado

B3928 2016 Chevrolet Silverado Code - Incorrect Environmental Identifier Received from Telematics Communication Interface Control Module

Quick Answer

The B3928 diagnostic trouble code (DTC) for a 2016 Chevrolet Silverado indicates that the Telematics Communication Interface Control Module has detected an incorrect environmental identifier. Common causes include Faulty Telematics Communication Interface Control Module, Corroded or damaged wiring connections, Software glitches or bugs in the module. Severity is High - diagnose this code as soon as possible. Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.

What it means
B3928 2016 Chevrolet Silverado indicates Incorrect Environmental Identifier Received from Telematics Communication Interface Control Module.
Common causes
Common causes include Faulty Telematics Communication Interface Control Module, Corroded or damaged wiring connections, Software glitches or bugs in the module.
Severity
High - diagnose this code as soon as possible.
Can I drive?
Driving is not recommended if the warning light is flashing, the engine runs poorly, or safety-related symptoms are present.
Table of contents Created and updated by William Orellana on Sep 18, 2024
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Code B3928 2016 Chevrolet Silverado Description

The B3928 diagnostic trouble code (DTC) for a 2016 Chevrolet Silverado indicates that the Telematics Communication Interface Control Module has detected an incorrect environmental identifier. This module is responsible for managing the vehicle's telematics system, which includes features such as GPS navigation, emergency services, and remote diagnostics. The environmental identifier is a specific code that helps the module determine the vehicle's location and environmental conditions.

OBDII Code B3928 2016 Chevrolet Silverado - Incorrect Environmental Identifier Received from Telematics Communication Interface Control Module
B3928 2016 Chevrolet Silverado Code - Incorrect Environmental Identifier Received from Telematics Communication Interface Control Module

Common Causes of B3928 2016 Chevrolet Silverado

  1. Faulty Telematics Communication Interface Control Module
  2. Corroded or damaged wiring connections
  3. Software glitches or bugs in the module
  4. Environmental factors affecting signal reception
  5. Interference from other electronic devices

Symptoms of B3928 2016 Chevrolet Silverado

  1. Inaccurate GPS navigation directions
  2. Failure to connect to emergency services
  3. Incorrect remote diagnostics data
  4. Communication issues with onboard systems

How to Fix B3928 2016 Chevrolet Silverado

  1. Begin by verifying the B3928 code with a professional diagnostic scan tool.
  2. Inspect the wiring connections and harnesses for any signs of damage or corrosion.
  3. Check for any software updates or recalls related to the Telematics Communication Interface Control Module.
  4. If necessary, replace the module with a new one and reprogram it to the vehicle's specifications.
  5. Clear the DTC and perform a test drive to ensure the issue has been resolved.

Cost to Fix B3928 2016 Chevrolet Silverado

The typical repair costs for addressing the B3928 code on a 2016 Chevrolet Silverado can range from $200 to $500, depending on the specific cause of the issue and the cost of parts and labor. It's important to note that diagnosis time and labor rates at auto repair shops can vary, so it's advisable to check local rates for a more accurate estimate. Additionally, factors such as location, vehicle make and model, and engine type can also impact the overall repair costs.

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About the author: William Orellana is a Master Mechanic and Mechanical Engineer with over 30 years of experience diagnosing and repairing vehicles. Learn more about his background.

Frequently Asked Questions about B3928 2016 Chevrolet Silverado Code

1. What are the common symptoms associated with OBDII code B3928 in a 2016 Chevrolet Silverado?

The common symptoms include issues with the vehicle's telematics system, such as loss of communication, malfunction indicator lamp (MIL) illumination, and potential loss of certain vehicle functions.

2. What does the OBDII code B3928 indicating "Incorrect Environmental Identifier Received from Telematics Communication Interface Control Module" mean?

This code suggests that there is a problem with the data being received from the telematics communication interface control module, specifically relating to environmental identifiers.

3. What are the possible causes of OBDII code B3928 in a 2016 Chevrolet Silverado?

Possible causes of this code include wiring or connection issues, a faulty telematics communication interface control module, software glitches, or issues with the environmental sensors.

4. How can I diagnose the OBDII code B3928 in my 2016 Chevrolet Silverado?

Diagnosis typically involves using an OBDII scanner to retrieve the specific fault codes, checking the wiring and connections related to the telematics module, and ensuring the environmental sensors are functioning correctly.

5. Can I continue driving my Chevrolet Silverado with the OBDII code B3928 present?

It is generally not recommended to continue driving the vehicle with this code present, as it may indicate potential issues with the telematics system that could affect vehicle performance and safety.

6. How can I repair OBDII code B3928 in my 2016 Chevrolet Silverado?

Repair options may include checking and repairing any damaged wiring or connections, replacing the telematics communication interface control module if necessary, updating software, or recalibrating the environmental sensors.

7. Is it possible to reset the OBDII code B3928 without fixing the underlying issue?

While clearing the code may temporarily turn off the MIL, it is crucial to address the root cause of the problem to prevent the code from reoccurring and ensure the vehicle operates correctly.

8. Can extreme weather conditions trigger OBDII code B3928 in a 2016 Chevrolet Silverado?

Extreme weather conditions may potentially impact the environmental sensors and trigger this code, making it essential to ensure the sensors are functioning properly and not affected by external factors.

9. How long does it typically take to repair OBDII code B3928 in a 2016 Chevrolet Silverado?

The repair time can vary depending on the specific cause of the issue. Simple fixes like checking connections may take less time, while replacing components or addressing software issues could require more extensive troubleshooting.

10. Is it necessary to visit a dealership for repairs related to OBDII code B3928 in a 2016 Chevrolet Silverado?

While visiting a dealership with specialized diagnostic equipment is recommended for accurate diagnosis and repair, independent automotive technicians with experience in telematics systems may also be able to address the issue effectively.

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