Start by checking the "Possible Causes" listed above. Visually inspect the related wiring harness and connectors. Check for damaged components and look for broken, bent, pushed out, or corroded connector's pins.
B12E8:11 Liftgate/Tailgate Control/Release Switch: Circuit Short To Ground
B12E8:23 Liftgate/Tailgate Control/Release Switch: Signal Stuck Low
The cost to diagnose the B12E8 code is 1.0 hour of labor. The auto repair's diagnosis time and labor rates vary by location, vehicle's make and model, and even your engine type. Most auto repair shops charge between $75 and $150 per hour.
The Body Control Module (BCM) monitors the Liftgate/Tailgate Control/Release Switch. The BCM sets the OBDII code when the Liftgate/Tailgate Control/Release Switch is not to factory specifications.
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