Start by checking the "Possible Causes" listed above. Visually inspect the related wiring harness and connectors. Check for damaged components and look for broken, bent, pushed out, or corroded connector's pins.
The cost to diagnose the B12A6 code is 1.0 hour of labor. The auto repair's diagnosis time and labor rates vary by location, vehicle's make and model, and even your engine type. Most auto repair shops charge between $75 and $150 per hour.
Under normal operation, to rotate the mode door actuator clockwise, the Electronic Manual Temperature Control (EMTC) or Electronic Automatic Temperature Control (EATC) module supplies voltage and ground to the floor/defrost/panel mode door actuator motor through the circuit. To rotate the mode door actuator counterclockwise, the EMTC module or EATC module reverses the voltage and ground circuits.
The mode door actuator feedback resistor is supplied a ground from the EMTC module or EATC module and a 5-volt reference voltage. The EMTC module or EATC module reads the voltage on the mode door actuator feedback circuit to determine the mode door actuator position by the position of the actuator feedback resistor wiper arm.
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